Global Humanitarian Organization Balances Prevention and Lifesaving Response with eQ8
About the Company
For over 60 years, this organization has been fighting hunger and famine in some of the world's worst crises. Today, they provide aid to 160 million people across 120+ countries.
Use Cases: Humanitarian Aid
Industry: Non-Government Organization
Objectives & Challenges
At the start of 2020, the organization knew that its capacity to deliver in the future was a matter of life and death. The uncertainty heightened as the pandemic took hold. Along with immediate operating challenges, the organization had avoided debating the interaction between its two major mandates due to internal sensitivities. However, the balance between them had major implications for the size and shape of the workforce.
Operations in 120 countries and territories
No previous experience with SWP
Dual mandate in prevention and response
Decentralized power structure
Technology housing the process of SWP unlocked clarity around talent segments and the interaction between global functions and local operations. Numbers that grounded the future demand conversation enabled a new discussion about the future.
Through multiple years and cycles of SWP, the organization became a leading practitioner of SWP. Each year, a global view is created, and then bottom-up views are proved against the global guide. Strategic discussions about the future and how to respond to evolving scenarios on the ground have ensured the organization is prepared to respond to an uncertain future.
Utilizing our industry-leading services team, the organization broadened the impact of strategic workforce planning and how it could help future-proof the organization.
Our services team drove the initial projects, built the framework for ongoing delivery, and co-created the protocols for increased SWP maturity that is the foundation for the practice within the organization today.
eQ8 provided the credibility and clarity around the business model and future change necessary to meet long-term goals. Through scenario modelling, the organization gained true alignment on the challenge ahead and the actions necessary to succeed.
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